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JSD COVID-19 Update

Executive Order 124, put in place by Gov. Roy Cooper on March 31, 2020 will expire July 29, 2020. JSD's policies regarding service disconnection will resume in August unless a formal payment plan has been established with the JSD Office.

Please note, the JSD lobby will remain closed to customers and vendors, but we remain open operationally. Office staff can be reached Monday-Friday 8am-4:30pm at 828-452-1178, option 1, or by email info@jsdwater.org


Payment Options: 


  1. If you do not include your payment stub with check or cash payment, please include:
  • Account number
  • Service address and/or
  • Phone number
  1. Cash payments- The full contents in the envelope will be applied to your bill. Change will not be provided. Call ahead of time for payment information.
  1. If you need a receipt for your dropbox payment, please include your email address with your payment.

Credit Card- Pay online https://www.jsdwater.org/bill-payment or call office.

Autodraft- Call office for information.