Welcome to the Official Website of Junaluska Sanitary District

Our Mission

At Junaluska Sanitary District, we are committed to providing safe and clean water and sewer services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

After Hours Emergency / Outage Information

After hours, weekends & holidays (and if no outage alert is visible on our website with a red (!) in the upper right-hand corner):

In case of an Emergency or if you are experiencing an interuption in service due to a main line break please call our Emergency line:

828-452-6600 (Do Not call 911).

IF DURING REGULAR BUSINNES HOURS (M-F 8am-4:30pm), please call our office:

828-452-1178.

If you are cut-off for nonpayment, this does not constitute an after hours emergency.

Please see "Emergency / Outage Info" section under Customer Service for details.

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

Recent News View All »

Rate Increases

March 18, 2022

At the March 17, 2022 Board meeting, the JSD Board approved a 4.4% sewer rate increase due to previous Town of Waynesville sewer rate increases. This increase will begin with the April 1, 2022 consumption cycle (bill date May 15, 2022). Visit https://www.jsdwater.org/fees-and-rates to view the current rate schedule.


At the 9/23/21 Board meeting, the JSD Board approved a 4.8% Water increase and a 5% Sewer increase due to previous and current rate increases from the Town of Waynesville. These increases will begin with the October 1, 2021 consumption cycle (bill date November 15, 2021). Visit https://www.jsdwater.org/fees-and-rates to view the current rate schedule.

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Welcome to Winter - Are Your Pipes Ready?

Welcome to Winter - Are Your Pipes Ready?

January 03, 2023

Can you flush your toilet if your pipes are frozen? ...Talk about questions you “wish” you had asked!

Ladies and Gentlemen, it is that wonderful time of year when the worst of winter is looming upon us. And the Farmer’s Almanac has been warning us that the winter of 2023 will be both long and cold. So, we ask you… are your pipes ready? 

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