Our Mission

At Junaluska Sanitary District, we are committed to providing safe and clean water and sewer services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

After Hours Emergency / Outage Information

After hours, weekends & holidays (and if no outage alert is visible on our website with a yellow (!) in the upper right-hand corner):

In case of an Emergency or if you are experiencing an interuption in service due to a main line break please call our Emergency line:

828-452-6600 (Do Not call 911).

IF DURING REGULAR BUSINNES HOURS (M-F 8am-4:30pm), please call our office:


If you are cut-off for nonpayment, this does not constitute an after hours emergency.

Please see "Emergency / Outage Info" section under Customer Service for details.

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

Recent News View All »

JSD COVID-19 Update

June 01, 2020

Executive Order 124, put in place by Gov. Roy Cooper on March 31, 2020 will expire July 29, 2020. JSD's policies regarding service disconnection will resume in August unless a formal payment plan has been established with the JSD Office.

Please note, the JSD lobby will remain closed to customers and vendors, but we remain open operationally. Office staff can be reached Monday-Friday 8am-4:30pm at 828-452-1178, option 1, or by email info@jsdwater.org


Payment Options: 


  1. If you do not include your payment stub with check or cash payment, please include:
  • Account number
  • Service address and/or
  • Phone number
  1. Cash payments-...

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Coronavirus (COVID-19)

Coronavirus (COVID-19)

March 25, 2020

The health and safety of our customers and employees is our top priority.  Below are some resources where you can find factual information on Coronavirus causes and prevention measures. 

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